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Free Trial & Subscriptions

No. You don't need a credit card for a free trial account. You need to enter your credit card information only when you want to move to a paid subscription.

After your trial has expired, you will still have access to view your gantterAiTM files or Open and View MS Project files. However, without a paid subscription (post free trial), you will be unable to edit existing projects or create new projects.

a Monthly and annual plans can be paid online via credit or debit card.

bAnnual plans for more than 20 licenses can be paid via purchase order, invoice, wire transfer, or check if preferred.

Yes, when you purchase a subscription, monthly or annual, it will automatically renew at the end of the pay period.

aBuy and cancel licenses

bAssign and re-assign users to licenses

cDownload all of your past and current invoices

Yes, 30% off for qualified NPOs and 50% off for EDUs. Contact us at [email protected] to request your discount.

Yes. Anyone you share your project with by email will be able to view it if they have had a gantterAiTM trial in the past or if they have started a new one. They will not be able to edit the project unless they have a paid subscription.
If they do not want to start a trial, you can also download and share your project as a PDF.

1.Click on "Manage Subscription". This can be found by clicking on your profile picture on the top-right of the home screen and in the editor.

2.Then click on "Buy More" and you will be brought to a screen you can up your subscription quantity accordingly.

3.Then click “Continue to Payment” and “Save” to verify your payment information. After this you will be brought to a confirmation page saying the payment was successful.


The following are the steps to assign users to the licenses:


1.Click on "Manage Users". This can be found by clicking on your profile picture on the top-right of the home screen and in the editor.

2.Enter the email address of the user you would like to add and click the 'ADD” button.

3. Then click "Continue” to save your changes.

1.Click on "Manage Users". This can be found by clicking on your profile picture on the top-right of the home screen and in the editor.

2.Enter the email address of the user you would like to add and click the 'ADD” button.

3.Then click "Continue” to save your changes.

Getting Started

There are numerous community-contributed project templates for you to choose from. Our community of active users is constantly contributing project plan templates that any user can use at no additional cost. Simply search for the topic you are looking for and select a template that best matches your project needs.

Anyone you share a file with can view the file without purchasing a gantterAiTM subscription. Only users who need to create or edit gantterAiTM files should pay for subscription licenses.

Yes, This is true for both google and cloud versions of gantterAiTM. Real-time editing will allow you and multiple collaborators to edit the same file at the same time.

Yes. When you’re in gantterAiTM, first go to your resource view and make sure all of your resources have emails assigned to them. Then make sure all your resources are assigned to their respective tasks. Next go to the project menu and click the “Sync to Google Tasks” check box. Then go to your Google Calendar and enable the task view option from the My Calendar menu to see all tasks assigned to you show up in your Google Calendar!

You can update the start date from the Project Settings. Press F8 to open it quickly, or go to the File menu and select Settings. From there, you can set the start date to any date you choose, including past dates.

Yes, if you double-click on a task to open the Task Properties, you can then go to the Links tab to link to a file such as google doc or a PDF.

Yes, one on one and team training sessions can be set up with our support team. Please send us an email to set up a time for a training session to [email protected] Or you can schedule one yourself if you click here.

Simply go to the Google Workspace Marketplace and search for “gantterAiTM” Or to connect gantterAiTM to your Google Drive: Simply search for gantterAiTM in the Google Drive Connect App interface. Here’s how:

> Google Drive +NEW menu

> More

> + Connect more apps

> Type “gantterAiTM

Both give you access to all your gantterAiTM files—no matter where you log in, your projects are always available. The main differences are in where you log in from and where files are stored:

  • Login & Access: You can log into gantterAi through our website for (cloud) or through Google Workspace for (Google).
  • File Storage: The Google version saves your files in Google Drive or Team Drive, while the cloud version stores files in our Google powered secure gantterAiTM Cloud File Store.
  • Google Features: GantterAiTM for Google includes integrations with Google apps that you won’t have if you log into cloud through our website.

Yes. As long as you're signed in with the same account, your files will be visible and accessible whether you're using a cloud login or a google login.

Please use the following steps to update your info:

1.Click on "Manage Subscriptions". This can be found by clicking on your profile picture on the top-right of the home screen and in the editor.

2.Click on "Change Billing Details" next to your billing information

3.Type in your updated billing details

4.Click “Update”

Common Doubts & Issues

You simply navigate to the intercom chat widget in the bottom right hand corner of any page on our website and in gantterAiTM itself. You will be brought to a chat widget where you can talk to either our AI chat bot support 24/7 or our human support team during our regular business hours.

GantterAiTM for Google relies on Google’s Share API that is sometimes not available from Google. However you can also share your projects directly from Google Drive: My Drive. You can also try clearing your browser's cache or use Chrome's incognito mode (press Ctrl + Shift + N to bring up a new incognito window) and then try again from the gantterAiTM editor.

When choosing the print options in gantterAiTM, you can choose to generate PDFs for the "Task List" and the "Gantt Chart" separately or together. This helps it fit better on one page when printing.

GantterAiTM generates the PDF as a single-page. The steps to break it up into multiple pages so the print is larger depends on your PDF software and your printer. This link can give you instructions to print as multiple pages using Adobe Reader.

You can also try choosing the "HTML" print option instead of PDF. You can then print it the way you would print any web-page

To change your language, please click on your profile picture on the top right corner of your screen and click on “Account Settings”. You will find a language change drop down menu inside “Manage Account”. You can change your language settings there.

Watch this help video on How to Manage Calendars

You can create a resource in gantterAi™ two ways. One way is by going to the resource view on the left side toolbar, or by double-clicking on the task or tag to open Task Properties. Once you are under “Resource”, you can name the resource and pick a resource type. A type of resource could be a “Worker” or “Material”.

Watch this help video on How to Add Resources

Yes, you can view a list of tasks that resources are assigned to. This view will also give you the hours worked by the resource. In the Resource tab on the right side toolbar, you will see a list of your resources. Click the “Switch to Resource Usage View” on the top toolbar. Then a list of tasks will appear for each resource on the left side of the screen, and on the right side you will see a breakdown of the weekly hours worked.

There are three features you can use for this:

1.From the General settings in Project Settings
Open Project Settings, and under the “General” tab, change the “Plan from” from Start date to End date then hit SAVE.



2.Changing the dependency in the predecessors menu to “Finish-to-start”
Open Task Settings by double clicking on the task that is being worked on. Select Predecessors, which is the second category under Task Settings. From there, click on the task that you will want to finish before starting the task you are working on. Make sure the “Finish to Start” dependency type is selected, then hit “SAVE TASK”.

Remember to think of this as a sentence: (task that is checked off) needs to finish to start (task that is highlighted/selected).



3.Changing your Constraint in the Advanced Settings to “As late as Possible”
While under Task Settings of the highlighted task, click on the gear icon next to the task name to view the constraints applied to the task in question.



Then you will need to change the constraint to “As late as Possible” and hit SAVE in the advanced settings popup as well as SAVE TASK in the Task Settings as well to see your change properly reflected.



Yes. In the File menu navigate to Settings then go to the Regional tab. Here you can change the first day of the week as well as the Date format.

Yes, you can import and export Microsoft Project (.mpp) files in gantterAiTM, facilitating seamless transitions between the two platforms. Here's how:

Importing .mpp Files into Gantter:

1.Open your project in gantterAiTM.

2.Navigate to the File menu and select Import from MS Project...

3.Then hit “Browse” and choose a .mpp or .xml file from your computer.

4.Review the import settings to ensure correct mapping of tasks, resources, and dependencies.

5.Click “Import File” to complete the process.



Exporting Gantter Projects to Microsoft Project:

1.With your project open in gantterAi, go to the File menu.

2.Select Export to MS Project (XML)...

3.GantterAiTM will generate an .xml file compatible with Microsoft Project.

4.Save the file to your computer.

5.In Microsoft Project, import/open the .xml file to view and edit your project.

Note:While gantterAiTM can read and write .mpp files, exporting is done in .xml format, which is fully compatible with Microsoft Project.

If you do not see a cost column, please go to your top toolbar and under the “View” dropdown menu you will be able to turn on the cost column. The view menu is where you will go to customize what columns you see on the cpm side and what information you see on the gantt chart.

There are two different ways to zoom in and out in gantterAiTM. The first way is gantterAi'sTM zoom functionality which is using the "Zoom In" or "Zoom Out" buttons on the toolbar or in the View menu of the gantterAiTM editor. This changes the time periods of your gantt chart and allows it to go from a weekly view to a monthly or yearly view.

If you want to zoom in or out on the entire project as a whole, you can use your browser's zoom functionality. If you use Chrome, please see the following link for how to zoom in Google Chrome:

This message appears when gantterAi can’t complete an action because it would conflict with your project’s calendar or other existing data. For example, it may happen if a task is scheduled outside working hours, overlaps with another task, or violates dependencies in your project. When this happens, gantterAi automatically reverses the action to keep your project data accurate.

Tip: Check your task dates, dependencies, and calendar settings to make sure the change fits within your project’s schedule.